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Extreme Optimization of AsyncStorage in React Native

 AsyncStorage is a unique built-in feature for storing data in React Native and a good way to store simple key-value data. To make the SendBird SDK less dependent on other packages we considered ...
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Leveling the user-to-user messaging "playing field" for businesses around the world

Facebook CEO, Mark Zuckerberg, expressed last week his plans to direct Facebook’s vision toward building a “privacy-focused” messaging platform. He predicts that, if this vision is executed well, ...
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How Traveloka uses SendBird to revolutionize customer support

Traveloka is Southeast Asia's leading travel aggregator. The Indonesian startup serves as a one-stop-shop for all your travel, lifestyle, and accommodation needs.  It's available in APAC's top ...
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Developer Spotlight Series - David McDonough from CommonStock

  Winner of the first SendBird Developer Spotlight Series
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How to build an Android chat app using a chat API, Part 2: Channel List

1.0 Introduction In our earlier tutorial, we covered how to create a basic chat application that allowed you to login to SendBird with a user and to chat in a preset channel. For a real application, ...
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Implementing a UX design process from the ground-up for an Enterprise SaaS product

Although designers can easily search for design processes or methodologies across the internet, it can be difficult to create a process from scratch that fits into a high growth business environment, ...
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Implementing Single Sign-on (SSO) for a product dashboard

SSO offers a user the ability use a single credential to allow access to several inter-related or integrated systems of software. Given that companies use 16 SaaS applications on average, it is clear ...
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4 more tech unicorns in APAC using SendBird's chat solution

In late 2017, we had the chance to share our work with some of the top tech unicorns in APAC like GO-JEK, Traveloka, TMON and more. Over the last two years, we've been fortunate to work with even ...
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Customer Success vs. Service - When Customer interactions become proactive

 Unless you've been living under a rock for the last 5 years, I’m sure you've heard the term “customer success” before. But what does it mean exactly? Some think it means customer service, some think ...
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Announcing $52 million Series B funding

Our News: we’re excited to announce that we’ve raised $52 million during our Series B round. ICONIQ Capital led the round with participation from all our investors in Series A, bringing our total ...
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